A Description of the Common Client Types in Retail Pharmacy
When you’ve worked in enough retail settings, you’ll come to know a variety of different client “types”. Unfortunately sometimes a single person has polypharmpersonality disorder and may exhibit several client types all at once, affect a different type with each visit or may be subject to rapid cycling during the course of your single interaction. So here’s a list of client types that I have tried to categorise for your amusement. The Weekend Whopper This is the term that I use to describe those clients that come in with a whopper of a “shopping list” for you to sort out over a weekend. And the clincher is that these are usually the people that actually have free time available during normal weekday hours to come and collect their items, but they choose to, instead, wait until a weekend to hold up a whole queue of acutely ill people. And should you be unfortunate enough to have run out of stock of any of their chronic medication, you will most likely be scolded for your poor st...